Question 1

When will my order be dispatched?

Accepted Answer

We aim to dispatch all orders within 1 working day.
Orders placed after 2pm are processed the next working day.
Orders placed after 5pm on Saturday will be processed on Monday.
Our working days are Monday to Saturday (excluding Sundays and public holidays).
For standard UK delivery, orders placed before 2pm (Mon–Fri) are made available for despatch same day.

Please note: Delivery times are estimates and may vary depending on the courier and service selected at checkout.

Question 2

Do you deliver outside mainland UK?

Accepted Answer

Our delivery service is limited to mainland UK.
We are currently unable to deliver to the Isle of Man, Channel Islands, or the Scottish Highlands.

Question 3

How do I return an item?

Accepted Answer

Returns information, eligibility, and timeframes are outlined on our Shipping & Returns page.(https://www.tradedealsuk.co.uk/shipping-and-returns)

Question 4

How can I contact you?

Accepted Answer

You can contact us using the contact form on this page, which is the best way to reach our support team.
If your enquiry is urgent or you experience any issues submitting the form, you can also email us at contact@tradedealsuk.co.uk.(mailto:contact@tradedealsuk.co.uk) 
If needed, a member of our team may follow up by email or request further details to assist you.
We aim to respond to all enquiries within 24–48 working hours.

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